Buying from a dealer should mean more than a box in the post. Every service below is arranged by the showroom and carried out by people we know.
Services
Services
More than a box in the post
The dealer’s services
What buying from a showroom adds, arranged by the people who sold it to you.
Demonstrations
An hour in the listening room or at the counter with the pieces you shortlisted, side by side.
Set-up before it leaves
Cartridges aligned, watches sized, laptops updated and your accounts moved across.
Home installation
Loudspeakers delivered, placed and tuned to your room by the people who sold them.
Trade-in
Bring the piece you are replacing for a written valuation, taken off the new one the same day.
Servicing and repairs
Warranty work handled with the maker for you, and servicing on our own bench.
Gift wrapping
Wrapped by hand in the showroom, with a card written for you and no price inside.
Trade-in
Bring the old one in
- Bring the piece you are replacing, with its box and papers if you still have them.
- We inspect it at the counter while you wait and give you a written valuation.
- The valuation comes off the new piece the same day. No obligation to buy.
Aftercare
Looked after, here
When something needs attention, you bring it back to the people who sold it to you. We deal with the maker so you do not have to.
- The maker’s full warranty, registered in your name on the day you buy
- Servicing on our own bench, with a written report
- A loan piece while yours is away, where we can
- A reminder when a service falls due, if you would like one
By invitation
Arrange a private viewing
The showroom to yourself, after hours, with the pieces you would like to see laid out and someone to talk them through.